The Challenge
When Interruption
Carries a Cost.
Amcor NB operates five Allstein printing lines and ten cutting machines. These are sophisticated systems with thousands of interconnected parameters.
Before Edmund, this information was spread across multiple systems, making it time-consuming to gather all relevant context, due to the complexity of the machines and the volume of information required to maintain them.
Measurable downtime costs per hour:
Allstein Printing Line
/h
Cutting Machine
/h
Troubleshooting often required navigating:
Edmund’s role was to unify this knowledge and make it quickly accessible, so teams could focus on the intervention itself rather than on searching for data.
USE CASES
Examples from the factory floor
Real situations where Edmund supported faster diagnostics and smoother maintenance workflows.
Complex Drive Behaviour
A recurring drive issue took time to resolve due to its intermittent nature. Edmund surfaced the power module supply as a likely cause within minutes.
Restart Sequence
After a material break, the restart process required a specific sequence relating to tension control. Edmund highlighted this instantly.
Rare Error Recovery
A less frequent error appeared after a long downtime. Edmund identified relevant context and confirmed required action within minutes.
Parameter Tuning
Washing parameters occasionally produced incomplete cleaning. Edmund analyzed six parameters and recommended adjusting three.
Measured Impact
Maintenance Time Saved
36.75h/ month
Downtime Avoided
10h / month
Cost Reduction
Total Annual Savings
€190,800
RESULTS
Impact in numbers
Based on data gathered across Allstein and cutting lines:
Information search reduced by ~50%
Smoother onboarding into complex systems
More efficient shift-to-shift transfer
Less repetitive diagnostic workload
More time for preventive tasks